Acura Service Center in Johnson City, TN

Making sure that your vehicle stays in optimal condition can seem like a tedious process. We at Bill Gatton Acura are here to make sure that happens in a quick and attentive manner when you pull into our service bay. Our goal is to ensure that your vehicle runs at the caliber of when you first pulled it off of the lot, so swing by today for your auto care. There isn’t a problem big or small that we can’t handle!

Service Department

Getting to work on time and in a safe manner means staying up to date of your vehicle’s required maintenance. That is why our skilled mechanics are raring and ready to assist you and give you a timeline of when you should swing by for your various fixes. For instance, it is crucial that you stay on top of your tire rotations to maximize the lifespan of your current set. That is why we stress that you swing by every 6,000 to 8,000 miles! If you want to learn more about signs of degradation, look at our Acura Tire Conditions for more information. Another common service that many forget about is getting your oil replaced in a timely manner. If this goes ignored, you might have to shell out a large sum of cash for an engine replacement, which nobody wants. Fortunately, this falls around 3,000 to 5,000 miles, which means you can pair this service with your tire rotation to save some time!

Parts Department

We at Bill Gatton Acura understand that not everything can be solved with a quick fix, and sometimes you have to simply replace the damaged part. Luckily for you, we make this process easy with our well-stocked Parts Department. Whether you need a new mirror, light, set of tires, or wiper blades, we have the entire automotive spectrum covered for your utmost convenience. In fact, you can peruse our Parts or Accessories eStore to get a better idea of what we have to offer. Just select the year and model of your Acura vehicle and you will be redirected to a screen that includes everything from engines to transmissions. If you don’t notice a specific piece that you are looking for, then don’t hesitate to tap into our Order Parts form. This feature allows you to specify exactly what need and have it shipped directly to our location. Once we receive it, we will give you a call to have it replaced.

Online Features

We aim to make the repair and upkeep process as simple as possible, and that is exactly why we allow you to get most of the process started from the comfort of your own home. If you have any questions or concerns pertaining to how your vehicle is operating, click on our Ask a Tech form located beneath the Service & Parts dropdown at the top of your screen. This feature is available 24/7, and allows you to get in touch with one of our specialists. Once we receive your inquiry, we will get back to you as soon as possible with a detailed response. After that, if you know you are long overdue for maintenance, click on the Schedule Appointment form to secure a time slot right from your mobile phone. We also suggest that you look at our specials from time to time, as they are constantly being updated and can save you some serious cash!

We hope that our Acura Service Center in Johnson City, TN, is exactly what you have been looking for. To take advantage of our fantastic offers, pay us a visit at 2909 North Roan Street in Johnson City, TN.

 

Contact Information


Acura Service Center in Johnson City, TN

Get Back on the Road Today!

Service Hours

833-211-1278

Dealership Information

Testimonials

Jerrod Berven
Jerrod Berven
GOOGLE
6-21-2020
Full Star Full Star Full Star Full Star Full Star

Positive: Professionalism, ValueOur experience was excellent. We worked with Worth Peak, and from the moment we got there to the moment we left, there was a clear focus on getting us the best bang for our buck. Everything was transparent and timely. Thank you!

Daniel Smith is amazing

John Hale
CARS
5-29-2020
Full Star Full Star Full Star Full Star Full Star

I was in the market for a pre-owned auto, i looked around at my local dealers (Knoxville). Within 3 days of the "search", i had spent almost 12 hours inside the dealerships. Each time, i would make closer and closer, but there was always something. I know i do not enjoy the whole process, as i am certain not many do. I text my interest in the auto, i received an email from Daniel, after a few strings of emails, i made the call. I spoke with Daniel, he notified me of the imperfections of the auto, even sent me pictures of the car before i made the almost 2 hour drive. After i make it to the dealership, i felt no pressure, i wasn't "Sold to". He allowed me to look at and ask questions on my own time. I had an amazing experience and yes, i would buy again from Daniel Smith.

Natasha Waye
Natasha Waye
GOOGLE
5-25-2020
Full Star Full Star Full Star Full Star Full Star

The man we dealt with, Zach, was very patient and knew exactly what he was doing.

Molly VanBuren
Molly VanBuren
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

I purchased my vehicle here with the help of Zach Johnson. He was an amazing salesperson and answered all of our questions. He was very patient with us and helped me pick the vehicle that worked best for me. I highly recommend going here to make your purchase and ask for Zach! The whole staff was very nice and helpful. Great car buying experience!!

Mohamed Ali
Mohamed Ali
GOOGLE
5-23-2020
Full Star Full Star Full Star Full Star Full Star

The Customer Service Ryan Quillen did a great 👍 job.

Roy Roach
Roy Roach
GOOGLE
5-13-2020
Full Star Full Star Full Star Full Star Full Star

This is the third Mazda we've bought from Bill Gatton Mazda, and each time we have been treated very well! We feel the vehicles are exceptional, and the service and sales teams are professional. Our Salesperson Lloyd Mullins, worked very hard on our behalf and Chris Hill the Sales Manager was very attentive throughout the process. Jesse Ford the General Manager also helped to keep the pencil sharpened to get us what we wanted for what we could afford. It felt great to patronize a business that made us feel we were truly valued as customers.

Benjamin Meeks
Benjamin Meeks
GOOGLE
5-7-2020
Full Star Full Star Full Star Full Star Empty Star

Very friendly and helpful in looking for a used car. Dealer website is easily searched for inventory. Cars where cleaned and sanitized before test drive.

Indya Scalf
Indya Scalf
GOOGLE
5-7-2020
Full Star Full Star Full Star Full Star Full Star

Positive: Professionalism, Punctuality, Quality, Value

Trisha Scalf
Trisha Scalf
GOOGLE
5-7-2020
Full Star Full Star Full Star Full Star Full Star

Positive: Professionalism, Punctuality, Quality, ValueWe bought a vehicle from them a week ago, and it was honestly probably the best deal we have ever gotten at an auto dealership. All of the staff were very helpful and honest. I highly recommend checking them out if you or a loved one is looking for a reliable vehicle at an excellent price!

Ian Moore
Ian Moore
GOOGLE
3-19-2020
Full Star Full Star Full Star Full Star Full Star
April Maupin
April Maupin
GOOGLE
2-10-2020
Full Star Full Star Full Star Full Star Full Star

Great service bought a Jeep Liberty off loyd did u

Mike johnson
CARS
1-6-2020
Full Star Full Star Full Star Full Star Full Star

We went there to look at the Jeep and was running late but loyd really stepped up and helped us and wasn’t pushy like some car lot salesmen can be we were treated very good and the staff were all very professional as well

Amazing

Matthew
CARS
12-21-2019
Full Star Full Star Full Star Full Star Full Star

I went to look for a car and they made it happen. My salesman fought tooth and nail to get me approved. Best experience I've ever had at a dealership.

"Just traded in my car... "

jjkat
DEALERRATER
10-7-2019
Full Star Full Star Full Star Full Star Full Star

I just traded in my older CX-5 for a new one. I worked with Jeremy who did a great job of making the sales experience very smooth. I really like the service center here too. I have historically not been a fan of car dealerships, but this one has been the exception. I've bought 2 cars here and been in the service center for multiple maintenance visits.

looking for a good dodge truck

marvin heath
CARS
6-17-2019
Full Star Full Star Full Star Full Star Empty Star

the took their time getting back to me on the truck. did tell me it had been in an accident. and they was repairing it.

Jacks Place
Jacks Place
GOOGLE
4-10-2019
Full Star Full Star Full Star Full Star Full Star
Georgia Richardson
Georgia Richardson
GOOGLE
3-10-2019
Full Star Full Star Full Star Full Star Full Star

Had oil change. Nice and helpful people. Does great work.

4233412987 Keystone
4233412987 Keystone
GOOGLE
3-10-2019
Full Star Full Star Full Star Full Star Empty Star
Barley Woodberry
Barley Woodberry
GOOGLE
3-10-2019
Full Star Full Star Full Star Full Star Empty Star

Incredible service department!

Sheri S.
Sheri S.
YAHOO
12-18-2018
Full Star Full Star Full Star Full Star Full Star

I had to go to Bill Gatton Mazda/Acura, from Morristown, for warranty work on my Mazda 6 and they were wonderful. The service department had a new 2018 Mazda 6 ready for me and they even washed... more

Sheri S.
Sheri S.
YELP
12-18-2018
Full Star Full Star Full Star Full Star Full Star

I had to go to Bill Gatton Mazda/Acura, from Morristown, for warranty work on my Mazda 6 and they were wonderful. The service department had a new 2018 Mazda 6 ready for me and they even washed my car! I loved the entire experience!

Penni Wolfe Replogle
Penni Wolfe Replogle
FACEBOOK
10-30-2018
Full Star Full Star Full Star Full Star Full Star

Just bought a car from David Difillippo....wow I was so stressed....he made it so easy no pressure....the best buying experience we've ever had....so impressed with the salesman...and financial guru....THANKS SO MUCH !

Stephen F.
YELP
7-14-2018
Full Star Full Star Full Star Full Star Empty Star

Bought my son's car here. He was buying it and moving to Indiana. Despite telling them several times he wanted it registered in Indiana, they still managed to register it in the wrong state. The service was otherwise fine.

Hallie Muse Mahala
Hallie Muse Mahala
FACEBOOK
6-27-2018
Full Star Full Star Full Star Full Star Full Star

Great service! Great deals!

Cliff Mahala
Cliff Mahala
FACEBOOK
6-15-2018
Full Star Full Star Full Star Full Star Full Star

Great service and staff. Highly recommend.

Risha S.
YELP
6-14-2018
Full Star Full Star Full Star Full Star Empty Star

I recently visited bill gatton mazda of johnson city and had an amazing experience. When i arrived i was greeted by a very polite gentleman he stated that he would be with me in just a moment.i decided to wait on the inside where it was much cooler as it was very hot that day.Upon entering the building i was greeted yet again by polite employees who were eager to assist they answered all questions i had.The employees were knowledgeable about their products.Although i did not purchase anything i will be back and will be telling friends and family about my experience.

Austin Mahala
Austin Mahala
FACEBOOK
6-9-2018
Full Star Full Star Full Star Full Star Full Star

I've had great expirience with the service department and have a good choice of cars

Bekkahh Nelson
Bekkahh Nelson
FACEBOOK
6-7-2018
Full Star Full Star Full Star Full Star Full Star

Wonderful people, fast and friendly service! Amazing vehicles!

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