Bill Gatton Acura

Meet Our Staff

Our staff here at Bill Gatton Acura is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

General Manager Jesse  Ford
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General Manager
Jesse Ford
Comptroller Lori  Hawkins
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Comptroller
Lori Hawkins
Mazda Sales Manager/Marketing Daniel  Smith
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Mazda Sales Manager/Marketing
Daniel Smith
Pre-Owned Sales Manager Vince  Hawkins
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Pre-Owned Sales Manager
Vince Hawkins
Acura Sales Manager Nick  Rowe
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Acura Sales Manager
Nick Rowe
Business Manager Cory  Hill
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Business Manager
Cory Hill

Meet Our Office Staff

Office Manager Tina  Bailey
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Office Manager
Tina Bailey
Title Clerk Leslie  Thompson
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Title Clerk
Leslie Thompson
Receptionist Debbie  Bunton
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Receptionist
Debbie Bunton

Meet Our Sales Staff

Sales Consultant Worth  Peak
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Sales Consultant
Worth Peak
Sales Consultant David  Difillippo
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Sales Consultant
David Difillippo
Sales Consultant T. Gordon Gilmer
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Sales Consultant
T. Gordon Gilmer
Internet Sales Jeremy  James
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Internet Sales
Jeremy James
Internet Sales Garrett  O'Sullivan
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Internet Sales
Garrett O'Sullivan
Internet Sales Chris  Saletto
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Internet Sales
Chris Saletto
Sales Consultant Ethan  Howard
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Sales Consultant
Ethan Howard
Sales Consultant Trevon  Hall
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Sales Consultant
Trevon Hall
Sales Consultant Nate Harding
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Sales Consultant
Nate Harding
Sales Consultant Chris  Hill
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Sales Consultant
Chris Hill
Sales Consultant Colton  Boyle
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Sales Consultant
Colton Boyle

Meet Our Service Staff

Service Manager Kevin  Lovelace
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Service Manager
Kevin Lovelace
Service Advisor Chris  Holt
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Service Advisor
Chris Holt
Service Advisor Matt  King
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Service Advisor
Matt King
Service Advisor Michael  Baldwin
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Service Advisor
Michael Baldwin
Service Advisor Felicia  Watson
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Service Advisor
Felicia Watson
Warranty / Accounts Payable Leslie  Gwyn
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Warranty / Accounts Payable
Leslie Gwyn
Service & Parts Cashier April Maupin
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Service & Parts Cashier
April Maupin
Customer Service Frank  Ray
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Customer Service
Frank Ray
Customer Service Roger Cox
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Customer Service
Roger Cox
Elite Master Mazda Technician Robert  Dawson
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Master Acura Technician
ASE Master Certified Technician
Elite Master Mazda Technician
Elite Master Mazda Technician
Robert Dawson
ASE Master Certified Tech Mike  Smith
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ASE Master Certified Tech
Mike Smith
Master Acura Technician Derek  Bush
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Senior Mazda Technician
ASE Certified Technician
Master Acura Technician
Derek Bush
Technician Justin  Hardin
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Technician
Justin Hardin
Technician Chris  Estep
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Technician
Chris Estep
Technician Trenton  Keplinger
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Technician
Trenton Keplinger
Technician Westley Horne
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Technician
Westley Horne
Technician Donovan Carter
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Technician
Donovan Carter
Technician Zac Tittle
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Technician
Zac Tittle
Technician Cory Frazier
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Technician
Cory Frazier

Meet Our Parts Staff

Parts Manager Shannon  Brickey
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Parts Manager
Shannon Brickey
Assistant Parts Manager Eddie  Brewster
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Assistant Parts Manager
Eddie Brewster
Parts Counter Susan  Johnson
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Parts Counter
Susan Johnson
Parts Michael Payne
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Parts
Michael Payne
Wholesale Parts Mike  Brummitt
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Wholesale Parts
Mike Brummitt

Meet Our Reconditioning Staff

UCD Reconditioning Justin  Higgins
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UCD Reconditioning
Justin Higgins
Detail Don Kolarick
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Detail
Don Kolarick
Detail Eric  Winston
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Detail
Eric Winston
Detail Preston  Miller
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Detail
Preston Miller
Reconditioning Jerry Delapp
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Reconditioning
Jerry Delapp
Reconditioning Stanley S
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Reconditioning
Stanley S

Our Location

Bill Gatton Acura
2909 North Roan Street
Johnson City, TN 37601

Sales: 423-282-2493
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Sales Hours

Monday8:30 am - 7:00 pm
Tuesday8:30 am - 7:00 pm
Wednesday8:30 am - 7:00 pm
Thursday8:30 am - 7:00 pm
Friday8:30 am - 7:00 pm
Saturday8:30 am - 6:00 pm
SundayClosed

Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
SaturdayClosed
SundayClosed

Parts Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
SaturdayClosed
SundayClosed
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I just want to take a moment and Thank you guys for such amazing customer service that I received. Not only were you all informative,but you also treated My family like we were apart of the bill gatton family. You were willing and ready to help with every if any questions that we had. I...

- SnOoks Shade

They treat every customer great. They do what they say and on time. Suggest but don't push. Found them to. E very reasonable in pricing.

- Jake Inglewood

One of the best dealerships I’ve been to in a while! Great customer service! I would definitely recommend people to come here!

- China Hill

I live in Knoxville but found my "dream car" here, at Bill Gatton. I bought my car back in February and in June needed some minor things done. I have a warranty but the warranty company tried to tell me nothing was covered. They said to read the fine print. I paid 1500.00 for the warranty and these...

- Lisa Young

Probably the best overall car buying experience I've ever been apart of. Me and my family have purchased over 20 vehicles in the last 20 years and this dealership went above and beyond any other car place I've been to. Drove 2 hours from Knoxville and i highly recommend them over any place in...

- Max Dawson

Amazing customer service! Unfortunately, I didn't buy my car here but after my awesome experience with the service department today, my next vehicle purchase definitely will be. Go see them, you won't be disappointed!

- Jessica Salyers

We worked with Chris to get our 2018 Tiguan and couldn't be more happy. Chris was extremely helpful and easy to work with with no pressure. The buying process was smooth as well with no pressure. I would recommend Bill Gatton Acura and make sure you ask for Chris.

- Jonathan Strader

My husband and I have purchased our last 3 vehicles at Bill Gatton dealerships. The service we receive is always above and beyond, however, Garrett O'Sullivan exceeded our expectations with our most recent purchase. He answered our questions promptly and handled the entire process with...

- Brandi Townsley

My experience with Bill Gatton Acura was the best experience I have ever had with a dealership, thanks to Jeremy! He was very pleasant, I never felt pressured. He was very helpful and kind, the best car sales person I have ever met! I highly recommend them!

- Trish Da Silva

Garrett was awesome! Very nice, was not pushy. Told me facts and we bought the car. That man whom we signed papers was very informative. Loved our experience.

- Gidget Fox

This service department is a 5 plus department in all respects. They provide outstanding service in an infectious, enthusiastic manner at a most reasonable cost.

- Love my Honda!

I contacted Worth, a dealer here, looking for a very specific vehicle...he was GREAT to work with! Very easy, relaxed, and concerned that I get exactly what I needed. I was treated with respect, and got a fair price for a perfect vehicle. This was a great car buying experience.

- Sybil

I want to give a big thanks to David Difillippo who provided fantastic customer service, when I had an issue prior to purchasing my vehicle. David immediately took control of the situation and turned what could have been a bad experience, into a good one! He went above and beyond in making sure I...

- Katherine

Excellent sales experience, no high pressure, friendly service. Easy to deal with on price. very impressed with quality of car and driving experience. Highly recommend.

- Greyhound

Most dealers are good when your purchasing but a great dealer continues after the sale. Took my new car to get Windows tinted and the Service team was as great as the sales team! Thanks to Jessie and Hilary. If your looking for a new car make sure to give them a try

- Mike Stout
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