PARTS DEPARTMENT

Our Location

Bill Gatton Acura
2909 North Roan Street
Johnson City, TN 37601

Parts: 833-211-1279
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Parts Hours

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Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Manager Shannon  Brickey
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Parts Manager
Shannon Brickey
Assistant Parts Manager Eddie  Brewster
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Assistant Parts Manager
Eddie Brewster
Parts Counter Susan  Johnson
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Parts Counter
Susan Johnson
Parts Michael Payne
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Parts
Michael Payne
Wholesale Parts Mike  Brummitt
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Wholesale Parts
Mike Brummitt

Contact Information


Positive: Professionalism, ValueOur experience was excellent. We worked with Worth Peak, and from the moment we got there to the moment we left, there was a clear focus on getting us the best bang for our buck. Everything was transparent and timely. Thank you!

- Jerrod Berven, GOOGLE

I was in the market for a pre-owned auto, i looked around at my local dealers (Knoxville). Within 3 days of the "search", i had spent almost 12 hours inside the dealerships. Each time, i would make closer and closer, but there was always something. I know i do not enjoy the whole process, as i am...

- John Hale, CARS

The man we dealt with, Zach, was very patient and knew exactly what he was doing.

- Natasha Waye, GOOGLE

I purchased my vehicle here with the help of Zach Johnson. He was an amazing salesperson and answered all of our questions. He was very patient with us and helped me pick the vehicle that worked best for me. I highly recommend going here to make your purchase and ask for Zach! The whole staff was...

- Molly VanBuren, GOOGLE

The Customer Service Ryan Quillen did a great 👍 job.

- Mohamed Ali, GOOGLE

This is the third Mazda we've bought from Bill Gatton Mazda, and each time we have been treated very well! We feel the vehicles are exceptional, and the service and sales teams are professional. Our Salesperson Lloyd Mullins, worked very hard on our behalf and Chris Hill the Sales Manager was very...

- Roy Roach, GOOGLE

Very friendly and helpful in looking for a used car. Dealer website is easily searched for inventory. Cars where cleaned and sanitized before test drive.

- Benjamin Meeks, GOOGLE

Positive: Professionalism, Punctuality, Quality, Value

- Indya Scalf, GOOGLE

Positive: Professionalism, Punctuality, Quality, ValueWe bought a vehicle from them a week ago, and it was honestly probably the best deal we have ever gotten at an auto dealership. All of the staff were very helpful and honest. I highly recommend checking them out if you or a loved one is looking...

- Trisha Scalf, GOOGLE

We went there to look at the Jeep and was running late but loyd really stepped up and helped us and wasn’t pushy like some car lot salesmen can be we were treated very good and the staff were all very professional as well

- Mike johnson, CARS

I went to look for a car and they made it happen. My salesman fought tooth and nail to get me approved. Best experience I've ever had at a dealership.

- Matthew, CARS

I just traded in my older CX-5 for a new one. I worked with Jeremy who did a great job of making the sales experience very smooth. I really like the service center here too. I have historically not been a fan of car dealerships, but this one has been the exception. I've bought 2 cars here and been...

- jjkat, DEALERRATER

the took their time getting back to me on the truck. did tell me it had been in an accident. and they was repairing it.

- marvin heath, CARS

Had oil change. Nice and helpful people. Does great work.

- Georgia Richardson, GOOGLE

Incredible service department!

- Barley Woodberry, GOOGLE

I had to go to Bill Gatton Mazda/Acura, from Morristown, for warranty work on my Mazda 6 and they were wonderful. The service department had a new 2018 Mazda 6 ready for me and they even washed... more

- Sheri S., YAHOO

I had to go to Bill Gatton Mazda/Acura, from Morristown, for warranty work on my Mazda 6 and they were wonderful. The service department had a new 2018 Mazda 6 ready for me and they even washed my car! I loved the entire experience!

- Sheri S., YELP

Just bought a car from David Difillippo....wow I was so stressed....he made it so easy no pressure....the best buying experience we've ever had....so impressed with the salesman...and financial guru....THANKS SO MUCH !

- Penni Wolfe Replogle, FACEBOOK

Bought my son's car here. He was buying it and moving to Indiana. Despite telling them several times he wanted it registered in Indiana, they still managed to register it in the wrong state. The service was otherwise fine.

- Stephen F., YELP

Great service! Great deals!

- Hallie Muse Mahala, FACEBOOK

Great service and staff. Highly recommend.

- Cliff Mahala, FACEBOOK

I recently visited bill gatton mazda of johnson city and had an amazing experience. When i arrived i was greeted by a very polite gentleman he stated that he would be with me in just a moment.i decided to wait on the inside where it was much cooler as it was very hot that day.Upon entering the...

- Risha S., YELP

I've had great expirience with the service department and have a good choice of cars

- Austin Mahala, FACEBOOK

Wonderful people, fast and friendly service! Amazing vehicles!

- Bekkahh Nelson, FACEBOOK
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